User manual TREND MICRO INTERNET SECURITY PRO GETTING STARTED GUIDE

[. . . ] Getting Started Guide Trend Micro Incorporated reserves the right to make changes to this document and to the products described herein without notice. Before installing and using the software, please review the Readme file, release notes, and the latest version of the Getting Started Guide, available from Trend Micro's website: http://www. trendmicro-europe. com/download Trend Micro, the Trend Micro logo, Trend Micro Internet Security, Trend Micro Internet Security Pro, HouseCall, TrendSecure, and TrendLabs are trademarks or registered trademarks of Trend Micro Incorporated. All other product or company names may be trademarks or registered trademarks of their owners. All other brand and product names are trademarks or registered trademarks of their respective companies or organizations. [. . . ] Ready to Install screen Installing Trend Micro Internet Security Pro 11 Note: 2 In sta l l at ion Click Customize on the Ready to Install screen to change the installation folder, or skip installing the Personal Firewall included with Trend Micro Internet Security Pro. · To install Trend Micro Internet Security Pro in a different folder, click Change. . . Click Next after choosing a location. FIGURE 2-6. Installation Location screen · If you would prefer to use the Windows Firewall, remove the mark from the Install the Trend Micro Personal Firewall checkbox. After making your choice, click Install. FIGURE 2-7. Firewall screen 6. Installation of Trend Micro Internet Security Pro now begins. FIGURE 2-8. Installing Trend Micro Internet Security Pro screen 12 Installing Trend Micro Internet Security Pro 7. When the window confirming a successful installation opens after a few minutes, click Next to activate the software (normally you should not remove the mark from the checkbox). 2 I n stal l ati on FIGURE 2-9. Trend Micro Internet Security Pro installed successfully 8. The installation program now begins setting up the security software. FIGURE 2-10. Setting Up Trend Micro Internet Security Pro screen 9. Please provide an account password, your full name, and an email address that you check regularly to activate the software. Select your current location from the list beside Country/region and then click Next. FIGURE 2-11. Activate Trend Micro Internet Security Pro screen Installing Trend Micro Internet Security Pro 13 10. After confirming that you entered the correct information, please print this page for future reference, and then click Next. 2 In sta l l at ion FIGURE 2-12. To help set up your Personal Firewall, select how your computer currently connects to the Internet and click Next. FIGURE 2-13. How do you normally connect to the Internet? 14 Installing Trend Micro Internet Security Pro 12. Check the Open the main console now checkbox and click Finish. 2 I n stal l ati on FIGURE 2-14. Trend Micro Internet Security Pro now protects you Tip: To install Trend Micro Internet Security Pro on another computer connected to your home network, just launch the installation program on that computer and follow the same steps. When activating a new installation of Trend Micro Internet Security Pro, select a name (or description) to distinguish the new one from the previous one. Since you can use Trend Micro Internet Security Pro to manage the security of other computers by remote control, these different names will help you keep track of multiple installations. Uninstalling Trend Micro Internet Security Pro Before removing Trend Micro Internet Security Pro, make sure you have logged onto the computer with administrator privileges (needed during the removal process), and close any other open programs. WARNING!Removing the program deletes all quarantined files, which may contain viruses or include spyware that should not remain on your computer. If you must preserve them, restore the files, then transfer them to an isolated location like a USB memory stick before removing Trend Micro Internet Security Pro. Uninstalling Trend Micro Internet Security Pro 15 1. You have two ways to start removing Trend Micro Internet Security Pro: · Click the Windows Start button and select All Programs > Trend Micro Internet Security > Uninstall Trend Micro Internet Security. Open the Control Panel and then double-click Add or Remove Programs (Windows XP) or Uninstall a program (Windows Vista). From the list of programs, select Trend Micro Internet Security, and then click Remove (Windows XP) or Uninstall (Windows Vista). 2 · In sta l l at ion 2. Click Next after reading the warning. FIGURE 2-15. Warning screen 3. Click Remove to confirm that you want to uninstall the program. FIGURE 2-16. Ready to Uninstall Trend Micro Internet Security Pro 4. If you have enabled password protection, enter the correct password that you set previously in the main console. 16 Uninstalling Trend Micro Internet Security Pro 5. During the removal of Trend Micro Internet Security Pro, make sure to provide the correct password for Remote File Lock when asked. 2 I n stal l ati on FIGURE 2-17. [. . . ] You can search for a solution based on this information. You can use the trial version of Trend Micro Internet Security Pro for a limited time only. Purchase Trend Micro Internet Security Pro before your trial expires to maintain your security. · · If the suggestions above do not help solve the problem, please contact Trend Micro Technical Support. See page 32 for details. Update Problems First, make sure that your computer can reach the Internet, then check your network and computer for any obvious hardware or software failures. [. . . ]