User manual TRENDNET TFM-560X

[. . . ] If you wish to use a phone through the same telephone wall jack as the modem when the modem is not in use, plug the telephone cord of the phone into "PHONE" jack at the modem's bracket now. Lift the handset and listen for a dial tone to check for a properly connection. 7. Plug the power adapter into a AC outlet, and insert its plug into the "POWER" jack on the rear panel of your modem after you verify the modem power switch is in the OFF position. 8. 9. Plug the power cords, and peripherals back into the computer. Then turn the computer on. Rev. 1. 00 -3- TFM-560X User's Guide 10. [. . . ] Make sure the modem is not configured with a conflicting COM port and IRQ setting. Make sure the communication software is configured with the correct COM and IRQ settings (the same COM port and IRQ as the modem). Your communications software will not be able to send or receive any data if it is not configured to match the COM port and IRQ settings for the modem. DOS based communication program is not working with this modem neither can you operate the modem in MS-DOS prompt screen. 2. Make sure the modem is properly initialized using the driver software. The software may improperly Initialize your modem because you have selected an incorrect modem type. You may also be prompted to enter an initialization string by the software. Use AT&F as your initialization string. Problem: Modem dials but does not connect Possible solutions: 1. Be sure the IRQ setting is identical on the modem and the software. Make sure that the phone line is working properly. A noisy line will prevent proper modem operation. Problem: Modem makes a connection but no data appears on screen Possible solutions: 3. Make sure all communication parameters (baud rate, data, stop, and parity bits) are properly configured and are identical on both sides. Be certain hardware flow control (RTS/CTS - default) is enabled in both the modem and the communication software. The remote system may be waiting to receive your data before it begins. Make sure the correct terminal emulation mode is being used in the software (refer to software manual). Problem: Modem displays errors while on-line with a remote modem Possible solutions: 6. Make sure RTS/CTS hardware flow control is enabled (do not use XON/XOFF software flow control when transferring binary files). Rev. 1. 00 - 10 - TFM-560X User's Guide 8. Make sure the data speed is not faster than your computer capability. Operating too many applications at the same time may cause communication problem. Close unnecessary application in your system. Problem: Modem exhibits poor voice recording or playback Possible solutions: 9. Make sure the correct modem type is selected in the Voice/FAX software. Volume adjustment is available in control panel. Make sure your computer is fast enough to handle voice operations (38. 4 Kbps). Voice operations are CPU intensive and require a better CPU sharing when running under Windows. Problem: No dial tone Possible solutions: 11. Ensure that the telephone cord it securely connected at both modem and wall outlet. [. . . ] This warranty is voided if (i) the product has been modified or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or improper use (iii) the product was subject to conditions more severe than those specified in the manual. Warranty service may be obtained by contacting TRENDware office within the applicable warranty period for a Return Material Authorization (RMA) number, accompanied by a copy of the dated proof of the purchase. Products returned to TRENDware must be pre-authorized by TRENDware with RMA number marked on the outside of the package, and sent prepaid, insured and packaged appropriately for safe shipment. WARRANTIES EXCLUSIVE: IF THE TRENDWARE PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDWARE'S OPTION, REPAIR OR REPLACEMENT. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. [. . . ]