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[. . . ] Comprehensive Modem Installation Instructions 2. 1 2. 2 2. 3 2. 3. 1 2. 3. 2 2. 3. 3 2. 3. 4 2. 3. 5 2. 3. 6 2. 3. 7 2. 3. 8 2. 3. 9 2. 3. 10 2. 4 2. 5 Modem Installation Hardware Installation System Setup Setup Instructions for Windows 98 Uninstall Modem from Windows 98 Setup Instructions for Windows Me Uninstall Modem from Windows Me Setup Instructions for Windows NT4. 0 Uninstall Modem from Windows NT4. 0 Setup Instructions for Windows 2000 Uninstall Modem from Windows 2000 Setup Instructions for Windows XP Uninstall Modem from Windows XP Testing your modem Install Communication Software 2 2 2 2 4 4 5 6 7 8 9 10 12 13 15 16 16 17 19 20 25 28 30
3. Troubleshooting Appendix 1: Modem Specifications Appendix 2: AT Command Set Appendix 3: S-Register Summary Appendix 4: Result Codes Summary Appendix 5: Government Compliance
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Section 1
Contents of Package
One 56K (V. 92) High Speed Internal PCI Data/Fax/Voice Modem One Quick Installation Guide One Driver CD-ROM with User's Guide One RJ-11 Telephone Cable
Please contact your local dealer if there is any content missing.
Section 2 Section 2. 1
Comprehensive Modem Installation Instructions Modem Installation
This section will provide how to installation your modem. There are two sessions: 1)hardware installation and 2) system setup. [. . . ] Select a Generic Fax class 1 modem will let you use basic communication and fax functions.
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Section 3
Troubleshooting
Your modem is designed to provide reliable and trouble-free functionality, however, should you experience any difficulty, the information contained in this section will assist you in determining and resolving the source of the problem.
Problem: Modem does not respond to AT commands Possible solutions: 1. Make sure the modem is not configured with a conflicting COM port and IRQ setting. Make sure the communication software is configured with the correct COM and IRQ settings (the same COM port and IRQ as the modem). Your communications software will not be able to send or receive any data if it is not configured to match the COM port and IRQ settings for the modem.
DOS based communication program is not working with this modem neither can you operate the modem in MS-DOS prompt screen.
2.
Make sure the modem is properly initialized using the driver software. The software may improperly Initialize your modem because you have selected an incorrect modem type. You may also be prompted to enter an initialization string by the software. Use AT&F as your initialization string.
Problem: Modem dials but does not connect Possible solutions: 1. Be sure the IRQ setting is identical on the modem and the software. Make sure that the phone line is working properly. Some PBXs may cause the telephone line condition change and affect modem performance.
Problem: The modem does not answer incoming calls Possible solutions: 1. Ensure that the automatic answer parameter is set to one of the enabled options, using the ATS0 command (ATS0=1 to answer after one ring, and so on). Ensure that no other devices, such as fax or answering machines, are answering calls before the modem does.
If you cannot resolve your situation after reading this section, contact your dealer or vendor for assistance.
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Appendix 1
Modem Specifications
Modulation standards : V. 92, V. 90, V. 34, V. 32bis, V. 32, V. 29, V. 27ter, V. 22bis, V. 23, V. 22, V. 21, V. 17, Bell212/103 Compression Error Correction Host Interface FAX Group FAX Command : V. 44, V. 42bis, MNP Class 5 : V. 42, MNP Class 2-4 : PCI bus : Group III : EIA/TIA 578 class 1
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Appendix 2
AT command set
Executing commands
Your modem is in Command Mode upon power-on and is ready to receive and execute AT commands. The modem remains in Command Mode until it makes a connection with a remote modem. Commands may be sent to the modem from an attached terminal or a PC running a communication program. This modem is designed to operate at common DTE speeds ranging from 115. 2 Kbps to 300 bps. All commands and data must be issued to the modem using one of the valid DTE speeds.
AT commands and format
All commands must begin with the AT prefix, followed by the command letter and ended with the ENTER key. All default settings are printed in bold text. Spaces are allowed in the command string to increase command line readability but are ignored by the modem during command execution. All commands may be typed in either upper or lower case, but not mixed. [. . . ] 2) Any change or modification not expressly approved by the Grantee of the equipment authorization could void the user s authority to operate the equipment. 1. 00. 2. 1. 63
DOC compliance information
NOTICE: The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user's satisfaction. [. . . ]
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