User manual US ROBOTICS 3CP5613

[. . . ] Robotics, and Winmodem are registered trademarks and Connections, RapidComm, and x2 are trademarks of 3Com Corporation. Windows is a registered trademark of Microsoft Corp. CompuServe is a registered trademark of CompuServe Inc. America Online is a registered trademark of America Online Inc. [. . . ] Your modem must be jumpered to a COM port setting that does not appear in this list. PROBLEM: My software isn't recognizing my modem. Possible solution: Your communications software may not function properly if you have more than one version of the software installed, you are using an older version, or you have more than one communications software installed on your system. We highly recommend using the communications software provided with your modem on the Connections CD-ROM. Possible solution: Your software's port settings may be incorrect. There should be a place in the Setup section of your software that addresses port settings. Make sure the software's port settings match those for your modem. See the Installation Guide that came with your modem for an explanation about how to determine your modem's port settings. Check your communication software's documentation for instructions on adjusting the port settings in your software. Possible solution: You may not have the correct modem type selected in your software or in Windows. Click on Windows Start, Settings, and Control Panel. Here you will see a list of installed modems. You can also add, remove, or view the properties of modems from this window. Robotics modem you have installed should be present in the list of installed modems. If none of the modem descriptions in the list match your 3Com U. S. Robotics modem or no modems are listed, your modem is not properly installed. Try reinstalling your modem. 6-30 TROUBLESHOOTING AND HELP RESOURCES Possible solution: If you are using Dial-Up Networking, it may not be configured correctly. Check your configuration and make sure you have the correct modem selected. Double-click My Computer, double-click Dial-Up Networking, right-click the connection you are trying to use, and click Properties. Make sure that the description in the modem box matches the description of the modem you are using. If it doesn't match, select the proper modem description. PROBLEM: My modem won't dial out or doesn't answer incoming calls. [. . . ] L'entreprise de télécommunications peut demander à l'utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l'utilisateur ou à cause de mauvais fonctionnement. Centre de guarantie et de service après-vente: Keating Technologies 25 Royal Crest Court, Suite 120 Markham, ONT L3R 9X4 Customer on and after January 1, 1998 that is date sensitive will continue performing properly with regard to such date data on and after January 1, 2000, provided that all other products used by Customer in connection or combination with the 3Com product, including hardware, software, and firmware, accurately exchange date data with the 3Com product, with the exception of those products identified at 3Com's Web site, http://www. 3com. com/products/yr2000. html as not meeting this standard. If it appears that any product that is stated to meet this standard does not perform properly with regard to such date data on and after January 1, 2000, and Customer notifies 3Com before the later of April 1, 2000, or ninety (90) days after purchase of the product from 3Com or its authorized reseller, 3Com shall, at its option and expense, provide a software update which would effect the proper performance of such product, repair such product, deliver to Customer an equivalent product to replace such product, or if none of the foregoing is feasible, refund to Customer the purchase price paid for such product. Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days after purchase or until April 1, 2000, whichever is later. 3Com Corporation Limited Warranty 3Com warrants this hardware product to be free from defects in workmanship and materials, under normal use and service, for the lifetime of the product from the date of purchase from 3Com or its authorized reseller. [. . . ]