User manual US ROBOTICS 56K FAXMODEM QUICK INSTALLATION GUIDE

[. . . ] NOT NOT E : Before you begin, we recommend you uninstall any other modems you have in your system. refer to your previous modem's documentation for instructions. Robotics modem's serial number, which is located on the white bar code sticker on the modem and on the modem's box. If you ever need to call our Technical Support department, you will need this number to receive assistance. [. . . ] We highly recommend using the communications software provided with your modem on the Installation CD-ROM. Your software's COM port settings may be incorrect. There should be a place in the Setup section of your software that addresses port settings. Make sure the software's port settings match those for your modem. Check your communication software's documentation for instructions on adjusting the port settings in your software. PROB OBL My PROBLE M: My modem won't dial out or doesn't answer incoming calls. FOR BOTH DIALI LING AN ANSWE PROB OBL FO R BOTH DIALI NG AN D AN SWE R I NG PROBLE MS: You may have a bad phone cord connection to your modem, or your phone cord may be plugged into the wrong jack. The phone cord should be plugged into the jack on the modem and into the wall phone jack. Use the phone cord included in your modem's box if possible. US OFF OFF ICE US E RS: You may have plugged your modem's phone cord into a digital line. Contact the department responsible for your phone system if you are unsure whether or not your phone line is digital. If your phone system requires dialing "9" to access an outside line, be sure to add "9" before the number you are dialing. MAI US AIL VOICE MAI L US E RS: If you have voice mail provided by your local phone company, your dial tone may be altered when messages are waiting. Retrieve your voice mail to restore your normal dial tone. PROB OBL My PROBLE M: My modem sounds like it's trying to connect to another modem but fails. All calls are routed differently, so try placing the call again. 92 protocol allows for download speeds of up to 56K, but line conditions may affect the actual speeds during a given connection. Due to unusual telephone line configurations, some users will not be able to take full advantage of V. The server you're dialling in to must support and provide a digital V. Your ISP can provide you with a list of dial-up connections and information on what those connections currently support. The telephone line between your ISP and your modem must be capable of supporting a 56K connection and contain only one analogue-to-digital conversion. the 56K signal from your ISP begins as a digital signal. [. . . ] DAMAGE DUE TO MISUSE, NEGLECT, NON-COMPLIANCE, IMPROPER INSTALLATION, AND/OR ENVIRONMENTAL FACTORS: To the extent permitted by applicable law, this U. ROBOTICS Limited Warranty does not apply to normal wear and tear; damage or loss of data due to interoperability with current and/or future versions of operating system or other current and/or future software and hardware; alterations (by persons other than U. ROBOTICS Service Centres); damage caused by operator error or non-compliance with instructions as set out in the user documentation or other accompanying documentation; damage caused by acts of nature such as lightning, storms, floods, fires, and earthquakes, etc. Products evidencing the product serial number has been tampered with or removed; misuse, neglect, and improper handling; damage caused by undue physical, temperature, or electrical stress; counterfeit products; damage or loss of data caused by a computer virus, worm, Trojan horse, or memory content corruption; failures of the product which result from accident, abuse, misuse (including but not limited to improper installation, connection to incorrect voltages, and power points); failures caused by products not supplied by U. [. . . ]