User manual US ROBOTICS 56K INTERNAL VOICE FAXMODEM QUICK INSTALLATION GUIDE FOR WINDOWS REV 1.2

[. . . ] No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as a translation, transformation, or adaptation) without written permission from U. Robotics Corporation reserves the right to revise this documentation and to make changes in the products and/or content of this document from time to time without obligation to provide notification of such revision or change. Robotics Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. If there is any software on removable media described in this documentation, it is furnished under a license agreement included with the product as a separate document, in the hard copy documentation, or on the removable media in a directory file named LICENSE. [. . . ] This software can be found on the Installation CD-ROM in the Software section. Follow the on-screen instructions to register your modem and to view the warranty information. If the Installation CD-ROM interface does not run automatically, click Windows Start and then click Run. If your CD-ROM drive uses a different letter, type that letter in place of "D. " You can also register your modem online by visiting http://www. The phone cord should be plugged into the jack on the modem and into the wall phone jack. Use the phone cord included in your modem's box. If there was an adapter included with your modem, attach that to the phone cord before inserting it into the wall jack. 2) Is your modem properly installed in your computer?Refer to the "Verify that the modem is properly installed" section of this guide for possible solutions based on your particular operating system. If Plug and Play fails to find the modem as new hardware, you need to check the following: · confirm that the modem is firmly seated in the PCI slot. The modem should sit evenly in the slot with no part of the gold edge showing. Try installing the modem in another PCI slot. Check your computer manual to make sure that the PCI slot is configured properly. my modem appeared to install correctly but seems to be performing erratically. Possible solution: Although PCI devices can share IRQs, there are devices on the market that do not share IRQs properly. If the modem has been assigned to an IRQ which shares with one of these devices, the modem may perform erratically. You will see a listing of your system's IRQs and the devices to which they are assigned. Locate your modem and the IRQ which it is assigned. If this IRQ is being used by any other devices, it may be causing the modem to work improperly. Either your modem or the device which shares an IRQ with your modem will have to be reassigned to another IRQ in order to resolve your conflict. You may want to try installing the modem in another PCI slot, or refer to the sharing device's documentation for more information about removing, disabling, or relocating it. [. . . ] Customer must provide Product Model Number, Product Serial Number and dated Proof of Purchase (copy of original purchase receipt from U. Com CUSTOMER should have the following information / items readily available when contacting U. ROBOTICS Service Centre determines the product or part has a malfunction or failure attributable directly to faulty workmanship and/or materials; and the product is within the TWO (2) YEAR warranty term; and the CUSTOMER will include a copy of the dated Proof of Purchase (original purchase receipt from U. ROBOTICS or its authorised reseller) with the product or part with the returned product or part, then U. [. . . ]