User manual WESTERN DIGITAL MY DVR EXPANDER QUICK INSTALL GUIDE USB EDITION

[. . . ] · Installation - Get online installation help for your WD product or software. Contacting WD Technical Support When contacting WD for support, have your WD product serial number, system hardware, and system software versions available. North America English Spanish 800. ASK. 4WDC (800. 275. 4932) 800. 832. 4778 Asia Pacific Australia China Hong Kong India Indonesia Japan Korea Malaysia Philippines Singapore Taiwan 1 800 42 9861 800 820 6682/+65 62430496 +800 6008 6008 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance) 011 26384700 (Pilot Line) +803 852 9439 00 531 650442 02 703 6550 +800 6008 6008/1 800 88 1908/+65 62430496 1 800 1441 0159 +800 6008 6008/+800 608 6008/+65 62430496 +800 6008 6008/+65 62430496 Europe (toll free)* 00800 ASK4 WDEU (00800 27549338) +31 880062100 +31 880062100 +31 880062100 Europe Middle East Africa * Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom. My DVR Expander USB Edition | 1 Kit Contents 1 · · · · Before Getting Started Kit Contents My DVR ExpanderTM USB Edition USB cable AC adapter Quick Install Guide Handling Precautions My DVR Expander CAUTION: This product contains no user-serviceable parts. Refer servicing only to authorized WD personnel or an authorized WD service center. · · · · · · · Do not drop or jolt the drive. Do not use the drive as a portable device. [. . . ] Disconnect the AC adapter cord and USB cable from the DVR Expander to properly disconnect the device. Troubleshooting If the DVR Expander is not working correctly with your DVR, follow these steps: 1. Disconnect the power cable from the DVR. Disconnect the power adapter from the DVR Expander. Disconnect the USB cable from the DVR and the DVR Expander. Securely reconnect the USB cable to the DVR Expander and reconnect to the DVR. Reconnect the power adapter to the DVR Expander, and wait approximately 15 seconds for the drive to power on. If the procedure above does not resolve the problem, determine whether the problem is with the DVR or with the DVR Expander as follows: 1. Disconnect the power cable from the DVR. Disconnect the power cord from the DVR Expander. Disconnect the USB cable from the DVR and the DVR Expander. Reconnect the power adapter to the DVR. My DVR Expander USB Edition | 6 4 Frequently Asked Questions Q: What is My DVR Expander USB?A: The DVR Expander is a device for adding additional storage capacity to your USB port-enabled DVR, and adds up to 300 hours of additional storage depending on the system and signal quality. Q: Can I move recorded programs from my DVR to My DVR Expander?Recorded content can be transferred from the DVR to the DVR Expander. Q: How much recorded content can My DVR Expander store?A 500 GB DVR Expander stores approximately 300 hours of standard-definition TV or approximately 60 hours of high-definition TV. Q: Can I use My DVR Expander on more than one DVR?You can use the DVR Expander with other compatible receivers in the same household. Q: Is it necessary to defragment My DVR Expander?The type of recorded content stored by a DVR usually does not result in fragmentation. Q: Is My DVR Expander compatible with any DVR?A: The DVR Expander external drive works with DISH Network ViP622 DVRTM, ViP722 DVRTM, or ViP612 DVRTM satellite receivers. [. . . ] Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided on your return paperwork. Your original box and packaging materials should be kept for storing or shipping your WD product. To conclusively establish the period of warranty, check the warranty expiration (serial number required) via support. wdc. com. WD shall have no liability for lost data regardless of the cause, recovery of lost data, or data contained in any Product placed in its possession. Limited Warranty WD warrants that the Product, in the course of its normal use, will be free from defects in material and workmanship for a period of one (1) year, unless otherwise required by law, and will conform to WD's specification therefor. [. . . ]