User manual WESTERN DIGITAL WD LIVEWIRE

[. . . ] WD Livewire User Manual TM Powerline AV Network Kit WD® Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support. wdc. com. If the answer is not available or, if you prefer, please contact WD at the best telephone number shown below. Your product includes 30 days of free telephone support during the warranty period. [. . . ] If the WD Livewire Utility is installed on a different computer, the default name for the device displays. Device Password Entering the device password allows you to change the name of the private network to which the powerline adapter is attached (see "Privacy" on page 14). Select the remote powerline adapter, then click Enter Password. Enter the password located on the label on the powerline adapter, then click OK. Add If you add a new powerline adapter to an existing WD Livewire network with a private network name other than the default name (HomePlug), it may not be detected. Click Add Device to manually add the powerline adapter. Enter a unique name for the powerline adapter. Enter the password located on the label on the powerline adapter, then click OK. WD LIVEWIRE UTILITY ­ 13 WD LIVEWIRE POWERLINE AV NETWORK KIT USER MANUAL Scan Click Scan to update the status information of the remote powerline adapters. Privacy Create a private network that provides you with extra security using the Privacy tab. Private Network Name The default Private Network Name, HomePlugAV, displays. To change the Private Network Name, all devices in the network must have their device passwords entered (see "Device Password" on page 13). Enter a new name in the Private Network Name field. Click Use Default (Public Network) to reset the Network Password to the default name (HomePlugAV). Place On This Network Click Set Local Device Only to update the network name of the powerline adapter connected to your computer via Ethernet. Click Set All Devices to update the network name of all the powerline adapters in your powerline network. The network name of the powerline adapters whose passwords have been entered will be updated. WD LIVEWIRE UTILITY ­ 14 WD LIVEWIRE POWERLINE AV NETWORK KIT USER MANUAL Diagnostics The Diagnostics tab provides detailed information about the powerline adapters in your WD Livewire network. System Information The following information about the powerline adapter connected to your computer via Ethernet displays: Ethernet adapter MAC address, powerline adapter MAC address, network password, vendor, and firmware version. The following information about your computer also displays: computer network name, user name, microprocessor, and Operating System (OS) platform. The version number of WD Livewire Utility, library, and drivers information also displays. Remote Device History (Log) The remote powerline adapters display with the following information columns: Device name, MAC Address, device Password, Rate (Mbps), Network name, Last Seen (detected), Vendor, and Firmware version. Devices are displayed in this log until you click Delete. Delete To remove a remote powerline adapter, select it then click Delete. This does not remove the device from a private network, and the device will reappear in the list if it stays connected. Save Report To print the Diagnostics report, click Save Report. Print Report To create a text-only file of the Diagnostics report, click Print Report. WD LIVEWIRE UTILITY ­ 15 WD LIVEWIRE POWERLINE AV NETWORK KIT USER MANUAL About The About screen displays information about the WD Livewire Utility. Version number, copyright info, release date, and a link to the WD website display under the WD logo. Note: You must have an active Internet connection to use the WD link. WD LIVEWIRE UTILITY ­ 16 WD LIVEWIRE POWERLINE AV NETWORK KIT USER MANUAL 6 8 WD Livewire Network Maintenance The firmware for your WD Livewire network can be upgraded to the latest release, which includes product fixes and enhancements. To ensure you receive the latest update, we recommend registering your product at http://register. wdc. com. This chapter describes how to upgrade firmware and perform simple troubleshooting. [. . . ] If this Product requires maintenance, either contact the dealer from whom you originally purchased the Product or visit our product support Web site at http://support. wdc. com for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return (i. e. , one for which an RMA number has not been issued) will be returned to you at your expense. Authorized returns must be shipped in an approved shipping container, prepaid and insured, to the address provided on your return paperwork. [. . . ]