User manual XEROX PHASER 7800 HARD DRIVE

[. . . ] XEROX®, The Document Company®, the stylized X, CentreWare®, DocuPrint®, and Workset® are registered trademarks of Xerox Corporation. infoSMARTTM, PhaserTM, PhaserPortTM, PhaserSMARTTM, and PhaserToolsTM are trademarks of Xerox Corporation. Adobe®, Acrobat®, Acrobat® Reader®, Illustrator®, PageMaker®, Photoshop®, and PostScript®, ATM®, Adobe Garamond®, Birch®, Carta®, Mythos®, Quake®, and Tekton® are registered trademarks and Adobe JensonTM, Adobe Brilliant ScreensTM technology, and IntelliSelectTM are trademarks of Adobe Systems Incorporated or its subsidiaries which may be registered in certain jurisdictions. Apple®, LaserWriter®, LocalTalk®, Macintosh®, Mac® OS, AppleTalk®, TrueType2®, Apple Chancery®, Chicago®, Geneva®, Monaco®, and New York® are registered trademarks, and QuickDrawTM is a trademark of Apple Computer Incorporated. [. . . ] Scroll to Connection Setup Menu and press OK. Scroll to Print Connection Setup Page and press OK. Interactive Documentation CD-ROM For network setup and troubleshooting, see the Networking section. Replacing consumables Interactive Documentation CD-ROM Refer to the Support section for instructions and videos that walk you through the replacement of consumables. Instruction Sheets Each consumable comes with instructions included in the original packaging. Web links To link to product and supplies information, download printer drivers, view documents, and access support information: To access the troubleshooting knowledge base used by Xerox Customer Support staff: To view technical support information: To order Xerox supplies: To find your local sales and support center: www. xerox. com/officeprinting www. xerox. com/officeprinting/infoSMART www. xerox. com/officeprinting/4400support www. xerox. com/officeprinting/4400supplies www. xerox. com/officeprinting/contacts Page 3 of 3 PhaserTM 4400 Laser Printer Diagnosing Print-Quality Problems A large amount of information is stored in your printer as printable pages. The following pages show the Diagnosing Print-Quality Problems printable page, which describes solutions for print quality problems. P4400-77 All the printable pages have this format, with bars at the top and at the bottom of the page. Print these pages at the printer's front panel. Accessing the Diagnosing Print-Quality Problems page Access the Diagnosing Print-Quality Problems page from the Printable Pages Menu: 1. At the front panel, scroll to the Printable Pages Menu using the Down Arrow or Up Arrow key and press the OK key. Scroll to Print Diagnostics Pages using the Down Arrow or Up Arrow key and press the OK key. Menu Map For a complete list of printable pages, print the Menu Map: 1. Select Menus on the front panel and press the OK key. Select Print Menu Map and press the OK key. Copyright © 2002 Xerox Corporation. All Rights Reserved. 3 PHASER 7800 LASER PRINTER Diagnosing Print-Quality Problems Symptom: Light or faint prints The overall image is lighter than normal. TM Possible causes and solutions: · The paper stock may be damp. Replace the Print Cartridge. Symptom: Random or spot deletions Areas of the print are extremely light or missing. Possible causes and solutions: · The paper stock may be in poor condition. · The Print Cartridge may be defective or at the end of its life. Replace the Print Cartridge. Page 4 of 5 Repeating defects (recurring marks, spots, lines, or voids) Replace the Print Cartridge if the defect occurs every: · 38 mm (1. 5 in. ) · 50 mm (2. 0 in. ) · 90 mm (3. 54 in. ) Replace the Transfer Roll if the defect occurs every: · 59 mm (2. 32 in. ) Replace the Fuser Assembly if the defect occurs every: · 94 mm (3. 7 in. ) · 104 mm (4. 10 in. ) Ordering supplies See www. xerox. com/officeprinting/4400supplies for information on ordering supplies or print the Paper Tips page to view Xerox part numbers. Page 5 of 5 PhaserTM 4400 Laser Printer Paper Jams In addition to information on preventing jams and what causes a paper jam, this section includes instructions for clearing the following jams: I I I I I I I I Paper size jam -- see page 6. Jam at the Multi-Purpose Tray -- see page 10. Jam at the envelope feeder -- see page 21. When there is a paper jam, the printer's front panel display (1) shows the jam error message. Press the i button (2) for more information about how to clear the jam. 1 2 P4400-113 Caution Avoid touching the toner located on the jammed paper, because the toner might not be fused to the paper and might rub off. Videos are available for clearing jams. Videos are located on the Interactive Documentation CD-ROM and the Xerox web site at: www. xerox. com/officeprinting/4400support/ Copyright © 2002 Xerox Corporation. All Rights Reserved. 4 Paper Jams Preventing jams I I I I I I I Fan paper prior to loading in the trays or the Multi-Purpose Tray. Do not add paper above the tray's fill line. Make sure that the tray guides are properly set for the paper size. Use paper sizes that the printer supports. [. . . ] Note how the duplex unit fits into the left and right channels. P4400-51 4. Open the duplex unit: a. Move the tabs on the outside of the duplex unit outwards. Lift up the cover. b a a b P4400-52 PhaserTM 4400 Laser Printer 17 Paper Jams 5. Remove any jammed paper, then close the duplex unit cover. P4400-53 6. Insert the duplex unit into the left and right channels inside the printer. P4400-54 7. Slide the unit in until the green tabs snap into place. P4400-55 PhaserTM 4400 Laser Printer 18 Paper Jams 8. Close the printer's rear cover. P4400-50 9. Check the front panel display. If the jam has been cleared and all covers are closed, the front panel should display Processing or Ready. [. . . ]