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[. . . ] WorkCentre XE Series XE60/62/80/82
701P98848 9/98
FCC Compliance in the USA
WARNING: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful communications. However, there is no guarantee that interference will not occur in a particular installation. [. . . ] (Refer to Cleaning the WorkCentre. ) If the defects occur two or three times on each copy, you may have a substance stuck to the drum cartridge. (Refer to Cleaning the Drum Cartridge. ) Ensure that original is positioned correctly on document glass. Check that copy paper is loaded correctly. Replace the paper in the tray with paper from a new package. In high humidity areas do not leave paper in the WorkCentre for extended periods of time. This is indicated by the toner indicator light. Try removing the toner cartridge from the machine and shaking it from side to side to redistribute the toner.
Copies are too light or too dark.
Smears, lines, marks, or spots on copies.
Copy image is skewed.
Image rubs off the copy easily.
There are blank lines or sections on the page.
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Problem
Suggested Solution
The three trouble indicators are flashing in the copier diagram.
The machine is in the program mode. Press the Copy Quality mode button to exit.
Auto
Jam Drum Toner
Frequent copy paper jams.
All of the page is blank. Part of the page is blank.
Back of the copy/print is dirty.
Fan the stack of paper, then turn it over in the tray. Replace paper in paper tray with a fresh supply. Ensure that the paper is the proper paper weight. 20 lb / 80 gsm bond paper is recommended. Check for copy paper or pieces of copy paper remaining in the copier after a paper jam has been cleared. If copying onto envelopes, insert the envelopes so that the flap is closed and there is a small 1/32" (1mm) gap between the left edge of the envelope and the paper guide. This is indicated by the toner indicator light. Try removing the toner cartridge from the machine and shaking it from side to side to redistribute the toner. Make sure that the originals are face down on the document glass. The reduce/enlarge setting may not be set correctly. The paper may be damp, try putting in fresh paper. Copy a few blank pages to clean the pressure roller.
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The following is for the XE80 and XE82 machines only. Suggested Solution Use the IEEE-1284 parallel port cable supplied with the machine. Check the IEEE-1284 parallel cable connection at the WorkCentre and the PC. [. . . ] Before you call, please be ready to provide the model number of your unit, machine serial number, date of purchase, problem description and a valid credit card number, should it be required (Master Card, Visa or American Express).
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How is a replacement obtained?Our replacement program is the easiest and quickest way to provide you with a fully operational unit. Upon your authorization to accept a replacement unit and with appropriate security (credit card authorization), we will, at no cost to you, promptly ship a replacement unit. The replacement unit we ship to you may be reconditioned by Xerox. [. . . ]
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